Knowledge Base > After-sales fees
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After-sales fees
Includes shipping costs, maintenance fees, and unit prices for accessories.
Shipping cost:
Shipping cost refers to the freight incurred by Goldshell when sending replacement or repair parts to the customer.
Repair Cost:
The customer is responsible for the shipping cost for Product(s) that are not directly purchased from Goldshell's official channels.
The customer is responsible for both the repair cost and shipping cost for out-of-warranty Products.
For more details, please refer to Goldshell After-sales Terms.
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