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Knowledge Base  >  Notice  >  After-Sales Technical Support Closed on Sep 15th – Sep 17th, 2024 (UTC)
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Notice: After-Sales Technical Support Closed on Sep 15th – Sep 17th, 2024 (UTC)

Dear valued customers,

We would like to inform you of our holiday schedule for the upcoming Mid-Autumn Festival:

From (Beijing Time) Sep 15th – Sep 17th, 2024; US Eastern Time (ET) Sep 14th – Sep 16th, 2024; Coordinated Universal Time (UTC) Sep 15th – Sep 17th, 2024, our After-Sales Technical Support will be unavailable.

During this period, if you encounter any issues, we encourage you to explore our Help Center for possible solutions first.

All services will resume as usual on Sep 18th, 2024.

We appreciate your understanding and apologize for any inconvenience this may cause.

Best regards,

Goldshell

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